The Penthouse at Times Square Recording Studios
Studio Policies, Terms & Conditions
Penthouse Recording Studio (The Penthouse in Times Square, LLC ) is a professional audio recording facility. Customer Service and satisfaction are our top priority. The following policies insure that all sessions are conducted in the most professional manner while providing our client a creative and comfortable environment. By booking recording time at our studio, you accept these terms and conditions.
DEPOSIT / REQUESTING TIME SLOT
Payment (including the cost of all session time, rental gear, taxes and fees) must be paid up front before any session is confirmed. Payments made online must be made in full. The balance will be due on the date of the booking before the session begins. Payment on the day of the session can be made by credit card or with cash. We do not accept checks. Any additional charges must be made in full before the end of the recording session. Payments are non-refundable. If you reschedule your booking at least 72 hours in advance, we will apply your deposit to the rescheduled studio time. There is a 3.9% credit card charge for all sessions that are paid for with a credit card, via Pay-Pal or via another payment service.
All sales and deposits are final (non-refundable and non transferable after payment). Please do not book until you are sure of the details of your booking.
There is a 4-hour minimum booking time. Time will be billed in quarter hour increments. Sessions that run longer than the original scheduled time will be booked at the published rate assuming the studio is available. Lockout sessions are based on 12 hour days. Additional time will be charged at our standard hourly rate.
START / END AND SESSION TIMES
The session clock begins at the scheduled time that both parties agree upon. If you arrive early and the studio can accommodate an early start, then the session clock will begin at that time. If you are late for any reason, you will be charged from the scheduled session start time, with no exceptions. Please call if you are going to be late. Set up time will be billed at regular studio rates unless other arrangements are agreed to. This includes load-in and instrument setup, microphone placement, level setting, media transfer, etc.
Unused studio time cannot be carried over into another session.
Unforeseen problems can happen and clients agree to hold The Penthouse at Times Square Recording Studios harmless from any damages from any such downtime.
You are responsible for all monies due to the studio and shall make payment to the studio with cash or a credit card in advance in full. Checks are not accepted. No media will be turned over to you until full payment is made for that day. Clients will be charged a $25.00 service fee if Client’s account is not paid in full by the completion of each session. Clients will also be responsible for all legal, attorney and collection fees, if required for payment. If an account is not paid in full, immediate collection and legal action will be taken. Clients will also accrue a 1.5% interest charge per month until it is paid in full Receipt of recording media from Studio to Client is acknowledgement between both parties that the quality of all services rendered by The Penthouse at Times Square Recording Studios is satisfactory to client and client releases The Penthouse at Times Square Recording Studios from any and all liability regarding said recording media and services rendered.
All tax exempt clients must provide a signed and completed ST-120 form and Certificate of Authority from the State of New York before the start of the session.
Session media will only be released when full payment for the session is received (including all session time, rental gear, taxes and fees). Once session media has been turned over to the client, The Penthouse at Times Square Recording Studios will no longer maintain a backup copy of the session. Penthouse is not responsible for the collection or transfer of client data and transfer time will be accounted for in the booking time. We recommend that each client make a back-up copy of the sessions immediately. Session materials left beyond 30 days due to nonpayment become the property of The Penthouse at Times Square Recording Studios. The Penthouse at Times Square Recording Studios is not responsible for any unrecoverable data. All media taken from the studio will incur charges. Clients are not allowed to work from personal hard drives. If a client has a hard drive, the session data will only be transferred to the client’s hard drive after the entire bill is paid including all session balances, overages, rental fees and media charges.
LEAVING GEAR BEHIND
The Penthouse at Times Square Recording Studio is not responsible for lost, damaged, or stolen gear left behind. Any property left past 30 days will become the property of The Penthouse at Times Square Recording studios unless other arrangements have been made.
STUDIO GEAR (DAMAGE)
In the event a piece of studio gear owned by The Penthouse at Times Square Recording Studios or any part of its facility becomes damaged by you, or anyone in your party, due to negligence, accident, or willful act, you agree to provide monetary compensation in the amount of full replacement value of the damaged item. Damage to the studio property of any kind that are a result of anyone in client’s party or group will be assessed to client’s account.
- Food and drink is encouraged to be consumed in the lounge and patio area.
- Please place your unwanted trash in receptacles provided.
- No weapons or firearms allowed on the premises.
- It is recommended that only individuals essential to the recording be present during the booked time.
- Illegal drugs are strictly prohibited and we reserve the right to refuse service or cancel a session if a client appears to be under the influence.
The person responsible for paying for studio time must sign an agreement and will be held responsible for the actions of all artists and guests he or she brings to any session. These rules apply to all persons. There are absolutely no exceptions whatsoever. This ensures a healthy business relationship for you as a recording artist and for the studio as well.
The client affirms that he/she is the rightful owner or assignee of material to be recorded or reproduced. The Penthouse at Times Square Recording Studios & our employees are not responsible for copyright violations, talent or creative royalties, mechanical reproduction licenses, or any other liabilities for such material. Client also agrees to indemnify The Penthouse at Times Square Recording Studios and its employees for any and all claims, costs, losses, detriments and expenses of any kind or nature, including, without limitation, attorney’s fees and cost incurred by The Penthouse at Times Square Recording Studios by reason of any breach or alleged breach of any representation, warranty, or agreement made by client.
Prior to any session work beginning, the client agrees to furnish a written signed copy of the above Studio Policies as a formal agreement and obligation to make payments and adhere to all other policy requirements as stated herein.